Privacy policy

Welcome to surplus-military.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase on our website.

Surplus Military 
We are a France-based company (registered address: 49 Rue de Ponthieu, 75008 Paris, France) proudly serving customers across the UK and Europe. 


1. Information We Collect

When you visit our website, we may collect the following information:

  • Personal Information: Your name, address, email address, phone number, and payment details when placing an order.

  • Order Information: Products purchased, order history, and delivery details.

  • Technical Information: IP address, browser type, operating system, and usage data to improve site performance.

  • Cookies: Small files to enhance your browsing experience and personalize your shopping journey.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases and inquiries.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.


3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Such as payment processors, shipping companies, and IT support.

  • Legal Authorities: If required to comply with the law or protect our legal rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.


4. International Shipping and Data Transfers

We sell and ship to the following countries:

Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Russia, San Marino, Serbia, Svalbard & Jan Mayen, Ukraine, Vatican City.

When you place an order from one of these countries, your data may be processed and stored in France or other jurisdictions where our service providers operate.


5. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • Accessing the personal data we hold about you.

  • Requesting corrections or updates.

  • Requesting deletion of your data (where legally possible).

  • Objecting to data processing for certain purposes.

  • Requesting data portability.

To exercise your rights, contact us at support@surplus-military.com.


7. Cookies Policy

We use cookies to improve website performance and tailor content to your interests. You can control cookie settings via your browser.


8. Security

We implement industry-standard measures to protect your personal information, including encryption, secure payment gateways, and restricted access to your data.


9. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

Surplus Military

Email: support@surplus-military.com
Phone: +447360502322

Address: 49 rue de Ponthieu, 75008 Paris, France

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